Details

1. Introduction

Welcome to ZeroInflammations. Your privacy and the confidentiality of your health information are my top priority. This policy outlines how I collect, use, and protect your personal data when you visit my website www.zeroinflammations.com or book a treatment.

By using my services, you agree to the collection and use of information in accordance with this policy.

2. Information I Collect

I collect two types of information to provide safe and effective treatment:

• Personal Information: Name, email address, phone number, and home address (for mobile visits).

• Health & Medical Information: Medical history, current injuries, allergies, and treatment notes. This is collected via my Intake Form or during our consultation.

• Technical Data: IP address and browser type (collected automatically via cookies to help the website run smoothly).

3. How I Use Your Information

I use your data strictly for the following purposes:

• To Provide Treatment: Your health history ensures I can treat you safely and avoid contraindications.

• To Manage Bookings: To confirm appointments, send reminders, and communicate regarding schedule changes.

• To Process Payments: I do not store your credit card details. All transactions are processed securely by third-party providers (e.g., Stripe, PayPal).

• To Improve My Service: Anonymous data helps me understand how visitors use my website.

4. Confidentiality of Health Records

Your medical and treatment records are strictly confidential.

• They are stored securely in a password-protected system (e.g., my booking software or encrypted digital notes).

• I will never share your health information with third parties (such as employers, insurance companies, or other practitioners) without your explicit written consent, unless required by law.

5. Third-Party Services

I use trusted third-party services to run my business. These providers have their own privacy policies:

• Booking System: [Name of your Booking Software, e.g., Calendly/Amelia]

• Payment Processor: Vipps

• Website Analytics: [e.g., Google Analytics]

6. Cookies

My website uses cookies to improve your browsing experience. You can choose to disable cookies through your individual browser options, though this may affect how the website functions.

7. Your Rights

You have the right to:

• Access the personal data I hold about you.

• Request corrections to any inaccurate data.

• Request the deletion of your data (“Right to be Forgotten”), provided I am not required to keep it for legal or medical record-keeping purposes.

8. Contact Me

If you have any questions about this Privacy Policy or how your data is handled, please contact me directly.